Privacy Policy

I collect information about you during the checkout process on our store.

What I collect and store

While you visit this site, I’ll track:

  • Products you’ve viewed: I’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: I’ll use this for purposes like estimating taxes and shipping
  • Shipping address: I’ll ask you to enter this so I can, for instance, estimate shipping before you place an order, and send you the order!

I’ll also use cookies to keep track of basket contents while you’re browsing my site.

Information about you will be stored for as long as I need the information for the purposes for which I collect and use it, and I are not legally required to continue to keep it. For example, I will store order information for 6 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

I will also store comments or reviews, if you choose to leave them.

Who has access?

Access to the information you provide me is held in a secure private password protected computer and a mobile device.

What I share with others

Payments

I accept payments through PayPal on the website and PayPal Here at events.  When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

I do not collect or store customer payment information, this is sent and processed by PayPal.

Please see the PayPal Privacy Policy for more details.

Your name and delivery address is used solely to allow me to process your order when you shop online.  I will only pass this information to Royal Mail or a courier company as required to deliver your order.

I use your email address if I need to contact you about an order or to send invoices.

I will not provide your email address or personal details to anyone else without your knowledge and consent and I will never sell email addresses to any third party organisations.

Who I am

Our website address is: https://bowfiddleyarns.com

What personal data we collect and why we collect it

Contact forms

Any emails received will be deleted within 6 months of the completion.  The website is powered by Woocommerce. Your order information such as your name, address and email address are all stored within my Woocommerce account. Access to my Woocommerce account is password protected. Please refer to Woocommerce’s Privacy Policy for further information.

What rights you have over your data

If you wish to have any of your personal data amended, deleted or have any other queries please contact me by email info@bowfiddleyarns.com. Please state GDPR in the email title.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

​By ordering from my website, PayPal invoice or in person at an event, or by use of email or completing contact forms, you are choosing to agree with my Privacy Policy.